Digital Product – 7-Day Refund (Any Reason)
OpenPOS – A WooCommerce Point of Sale is a digital software product. We offer a 7-day refund policy for any reason, unless otherwise required by applicable law.
Refund Eligibility
You are eligible for a refund if all of the following conditions are met:
- The refund request is submitted within 7 days from the purchase date.
- The request includes a valid order ID and purchase email address.
- The request complies with the terms outlined in this policy.
Refunds may be requested for any reason, including but not limited to dissatisfaction, usability concerns, or product expectations.
Non-Refundable Cases
Refunds will not be issued if:
- The refund request is made after 7 days from the purchase date.
- There is evidence of abuse, fraud, or repeated refund requests.
- The product license has been suspended due to policy violations or misuse.
How to Request a Refund
To request a refund, please contact our support team with the following information:
- Order ID
- Purchase email address
- Reason for the refund (optional, but appreciated)
📧 Email: anhvnit@gmail.com
Refund Process & Timing
- Refund requests are reviewed within 1–3 business days.
- Approved refunds will be issued to the original payment method.
- Refund processing time may take 5–10 business days, depending on your payment provider.
Important Notes
- No physical return is required, as this is a digital product.
- Access to the product and license may be revoked after a refund is issued.
- This policy applies only to OpenPOS software licenses and does not cover third-party services or extensions.
Contact Information
If you have any questions regarding this policy, please contact us:
📧 Email: anhvnit@gmail.com
🌐 Website: https://wpos.app